Import Logistics Coordinator

Overview

We are seeking an experienced Import/Export Administrator to manage international shipments of Copper-Nicke and Stainless Pipe, Fittings, Flanges, and Tubing while also supporting the Director of Strategic Accounts with customer-facing sales activities. This hybrid role blends compliance and logistics expertise with strategic account support, ensuring that U.S. Department of Defense and industrial customers receive timely, compliant, and value-added service. The Administrator will coordinate shipments, manage Customs and trade compliance, and also contribute to RFQ responses, order tracking, customer service and customer engagement initiatives.

• Oversee all import/export activities related to CuNi and Stainless Products.
• Coordinate and manage Customs clearance through a third-party Customs Broker.
• Ensure accurate and timely submission of entry packets, HTS classifications, and documentation (commercial invoices, packing lists, mill test reports, etc.).
• Validate Customs Broker deliverables for accuracy and compliance.

• Manage and track shipments tied to DoD contracts and U.S. government procurement programs.
• Administer the PIEE DFE process, including shipment acceptance, invoicing, and documentation uploads.
• Maintain compliance with DFARS, Section 232, Buy American, and other applicable trade requirements.

• Act as the primary liaison with CBP, Customs Broker, freight forwarders, and carriers.
• Maintain up-to-date knowledge of U.S. import/export regulations, including Section 232 tariffs, quotas, and exemptions.
• Prepare and maintain audit-ready records for internal and external compliance reviews.
• Investigate and resolve Customs holds, discrepancies, or delays.

• Develop and maintain import/export SOPs and compliance checklists.
• Track duty and tariff exposure; assist in cost analysis related to trade policy changes.
• Provide regular reporting on broker performance, clearance timelines, and compliance metrics.

• Manage and track all costs associated with freight.
• Work closely with freight forwarder to manage shipments and provide Purchasing and Sales with accurate and up-to-date information on shipment status.

• Develop and maintain import/export SOPs and compliance checklists.
• Track duty and tariff exposure; assist in cost analysis related to trade policy changes.
• Provide regular reporting on broker performance, clearance timelines, and compliance metrics.

• Partner with the Director of Strategic Accounts to service shipbuilding, defense, and key industrial customers.
• Prepare customer-facing documentation RFQ responses, pricing proposals, delivery schedules, and compliance statements.
• Track order status from quote to delivery, proactively updating customers and internal teams.
• Coordinate internally (operations, quality, finance) to ensure timely and accurate fulfillment of strategic account orders.
• Collect and analyze customer feedback, providing insights to the Director of Strategic Accounts for account growth strategies.
• Support trade-show preparation, presentations, and sales reports where compliance expertise intersects with customer requirements.
• Maintain CRM/ERP entries for strategic accounts, ensuring accurate sales pipeline visibility.

• Bachelor’s degree in Supply Chain, International Business, or related field preferred. Equivalent work experience considered.
• 3-5 years of experience in import/export administration, Customs brokerage management, or defense trade compliance.
• Familiarity with PIEE DFE processes and DoD procurement systems required.
• Strong understanding of CBP procedures, EAR, USMCA, CoO, HTS classification, and Customs entry processes.
• Prior experience in quoting, sales reporting, or customer order tracking preferred.
• Demonstrated DDTC & ITAR experience is a plus.

• Detail-oriented with strong organizational and documentation skills.
• Ability to manage multiple shipments, deadlines, and regulatory requirements simultaneously.
• Strong written and verbal communication skills for internal and external coordination.
• Customer service mindset with the ability to support strategic sales functions.
• Proficiency with ERP systems, CRM tools, and Microsoft Office Suite.

• Prior experience working with Copper Nickel and Stainless Steel materials in a defense or industrial supply environment.
• Knowledge of DFARS, ITAR, and Section 232 tariffs.
• Experience coordinating with major U.S. shipyards, primes, or defense contractors.
• CES, CIP certification a plus.
• Licensed Customs Broker or Certified Customs Specialist (CCS) credential a plus.