Accounts Receivable Associate

Downstream Systems, Inc. is a leading marketplace platform that's transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential—but often overlooked—sectors of our economy.

At Downstream, we make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, and site clean-up—all in just a few clicks. No more endless calls, confusing pricing, or waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it—without the headache.

But we’re not just about convenience—we’re about impact. By streamlining logistics and digitizing the supply chain, we’re helping reduce waste, cut emissions, and build a cleaner, more sustainable future for everyone. Whether you're managing a small job site or a major development project, Downstream is here to help you keep things moving—efficiently, affordably, and responsibly.

Type: Full-Time

About the Role

The Accounts Receivable Associate plays a critical role in maintaining the financial health of our growing marketplace by ensuring customers are billed accurately and payments are collected on time. You’ll work cross-functionally with operations and customer success to manage invoicing, credit terms, and dispute resolution in a fast-paced, tech-driven environment.

• Own and optimize the customer onboarding process.
• Set up new customer billing profiles and ensure accuracy in invoice details.
• Process customer payments and reconcile accounts.
• Monitor aging reports and follow up on overdue balances.
• Investigate and resolve invoice discrepancies and disputes promptly.
• Support month-end closing by preparing AR reports and summaries.
• Communicate professionally with customers regarding balances, terms, and billing adjustments.

• 1–3 years of experience in Accounts Receivable, billing, or collections.
• Strong attention to detail with excellent organizational skills.
• Proficiency in Excel, Stripe, or similar accounting platforms.
• Effective written and verbal communication skills.
• Experience in construction, logistics, or marketplace environments preferred.

PLEASE NOTE: This role will be a hybrid position, with a requirement to commute to Downstream's headquarters in Richardson, TX.

At Downstream, we’re not just building a platform—we’re building a movement to modernize and elevate the waste and construction industries. That’s why we look for team members who are not only smart and capable but deeply aligned with the way we show up for each other, our customers, and suppliers. Our cultural beacons are more than values—they’re how we work, lead, and grow.

Here’s what a great Down streamer looks like:

Runs into the Gap

You don’t wait to be told. When you see a problem or an opportunity, you lean in with curiosity and energy. You’re proactive, resourceful, and comfortable working through ambiguity—because you know that growth often starts where things are messy.

You communicate clearly, openly, and without ego. Whether you’re sharing feedback, surfacing a roadblock, or admitting a mistake, you do so with the trust that honesty drives progress. You don’t play games—you play as a team.

Takes Pride in What You Do

You care deeply about the quality of your work and the experience of our customers. Whether you’re shipping code, solving a customer problem, or launching a new market, you bring thoughtfulness and craftsmanship to everything you touch. Excellence isn’t a goal—it’s a habit.

You lift people up. You empower teammates with clear thinking, strong execution, and generous collaboration. You help others believe in their ability to succeed, and you create space for them to thrive. You lead with kindness and build trust by showing up consistently.

At Downstream, we’re a group of builders, thinkers, and doers who care as much about how we work as what we’re working on. If you’re energized by solving real-world problems and being part of a company where values guide action—
you’ll feel right at home. Let’s revolutionize this industry together.

At Downstream, we believe in taking great care of our team—because when you’re supported, you can do your best work. Here’s a snapshot of the benefits we offer:

• Medical, dental, and vision insurance plans
• Health Savings Account (HSA) option for added flexibility
• Life insurance coverage to help protect what matters most
• Downstream matches up to 5% of your contributions:
• 100% match on the first 3%
• 50% match on the 4th and 5th percent
• Work from wherever you’re most productive—our team is fully remote
• We offer a flexible, paid vacation policy so you can recharge when you need to

Company Equity

• Be an owner in what we’re building with equity in the company