Commercial Development Manager

ISP Commercial Development Manager Role Profile

The Commercial Development Manager supports the Regional Head of FP&A and is responsible for designing, launching, and scaling non-tuition revenue products across the region.

This will be achieved through increased utilisation of facilities during and out of school hours, as well as enhancing and improving the financial operations and governance of the school environment.

The role takes a product and business development approach owning initiatives end-to-end, from market research and concept design through pricing, launch, and replication across schools.

The Commercial Development Manager partners closely with Heads of School and central teams to commercialise school assets and capabilities (e.g. facilities, programmes, partnerships) in a way that enhances engagement, enrolments, and long-term profitability, while remaining aligned with ISP’s educational values.

• Own a portfolio of non-tuition revenue products, each with clear objectives, pricing, and performance metrics (mini P&Ls).
• Research market demand and define scalable offerings such as:
• Summer camps and holiday programmes
• Facility rentals
• Third‑party partnerships (e.g. YMCA-style agreements)
• Other ancillary revenue models suitable for replication
• Define value propositions, pricing structures, and commercial terms for each offering.
• Build business cases and assess ROI prior to launch.

• Lead the launch and go‑to‑market of new commercial offerings in partnership with Marketing and School Leadership.
• Identify successful pilots within individual schools and scale what works across the region, leveraging what is already in place and those that work best.
• Develop playbooks, frameworks, and templates to enable consistent rollout across schools.

• Own the annual regional ancillary revenue plan, aligned to defined product lines rather than individual events.
• Deliver against a defined regional revenue target and track performance at product level.
• Produce monthly impact and performance reports, highlighting scalability and improvement opportunities.
• Establish processes to track performance of partners and providers, including contract renewals and sourcing new partners where required.

• Work cross‑functionally with Facilities, Marketing, Finance, and Operations to ope rationalise delivery once products are defined.
• Ensure initiatives are compliant with safeguarding, health & safety, and ISP governance standards.

• Experience in product management, product launch, or business development, ideally in services, education, leisure, or facilities‑based environments.
• Proven ability to own initiatives end‑to‑end, including concept design, pricing, launch, and performance tracking.
• Strong commercial and financial acumen, with experience building business cases and managing ROI.
• Experience partnering with senior stakeholders, (Heads of School or equivalent leadership roles.)
• Ability to balance strategic thinking with hands‑on execution.
• Strong stakeholder engagement, influencing, and negotiation skills.
• Comfortable working in a large, multinational, matrix organisation.
• High pace, urgency, adaptability, and focus on decisive action.

• Experience commercialising facilities, programmes, or partnerships.
• Exposure to education, community, sports, or cultural organisations
• Experience scaling or replicating successful models across multiple sites or regions.

• Product‑led and commercially curious
• Confident partner to senior education leaders
• Comfortable with ambiguity and building from first principles
• Strategic thinker with strong execution discipline
• Able to travel regularly within the region
• Flexible, resilient, and outcomes‑focused

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following…