VP Title Operations

Position Purpose and Objectives

The Vice President of Title Operations is a senior leadership position responsible for overseeing the operations and strategic direction of Lakewood Title LLC. The role requires a comprehensive understanding of the title industry, relevant regulations, and the ability to manage a team successfully.

• Provide effective leadership to the title department, ensuring the development and implementation of strategies that align with the company's goals and objectives.
• Set performance expectations, provide mentorship and guidance, and ensure a high‑performing and motivated team.
• Foster a positive work environment that encourages collaboration, innovation, and ongoing professional development.
• Oversee the day‑to‑day operations of the title company, ensuring efficient and accurate execution of title searches, examination, clearance, and closing processes.
• Develop and maintain effective quality control measures to ensure compliance with relevant regulations and company policies.
• Implement and optimize operational workflows and technologies to drive efficiency and productivity.
• Ensure the title department operates in strict compliance with all relevant laws, regulations, and industry best practices.
• Identify and mitigate risks associated with title issues, including potential fraud, liens, easements, and encumbrances.
• Stay abreast of industry changes and proactively implement necessary adjustments to company policies and procedures.
• Develop and maintain strong relationships with clients, including real estate agents, lenders, attorneys, and investors, to foster loyalty, drive business growth, and promote customer satisfaction.
• Collaborate with the sales and marketing teams to identify and pursue new business opportunities, as well as expand services with existing clients.
• Work closely with the CFO or finance team to develop and manage the title department's budget, ensuring proper resource allocation and cost control.
• Monitor key performance indicators, financial results, and industry benchmarks to identify areas for improvement and drive profitability.
• Provide reporting to the Board of Directors and other key stakeholders as needed.

• Bachelor’s degree in business administration, real estate, or related field (MBA preferred).

• Minimum of 10 years of experience in the title industry, with progressive leadership roles.
• Strong knowledge of title search, examination, clearance, and closing processes.
• Demonstrated experience in team leadership and managing successful operations.
• Proven ability to build and maintain relationships with clients and industry professionals.
• In‑depth understanding of relevant laws, regulations, and industry best practices.
• Excellent communication, negotiation, and problem‑solving skills.
• Proficient in relevant software applications and technology platforms.
• Certified Escrow Officer in Texas.

Finger dexterity – using primarily the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Grasping – using fingers and palm on an object.

Talking – frequently conveying detailed or important instructions accurately and quickly.

Repetitive motions – regularly required movements using wrists, hands, and/or fingers.

Average hearing – able to hear average or normal conversations and receive ordinary information.

Average visual abilities – adequate visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Sedentary work – sitting part of the time, exerting up to 10 lbs. occasionally.

Few hazards; no significantly unpleasant conditions except during construction where wearing a hard hat is required.

Reasoning ability – ability to use common sense or logic.

Detailed – ability to apply common sense to detailed tasks and complex problem solving.

Ability to perform basic math skills; proficiency in software applications and technology platforms.

Responsibilities remain compliant with Bank Secrecy Act / Anti‑Money Laundering, Office of Foreign Assets Control, and USA PATRIOT Act as applicable to the duties of the position.