Procurement Process Manager

About the Role

Integrity’s Procure‑to‑Pay (P2P) function is a critical enabler of operational efficiency, financial control, and scalable growth. Our P2P organization focuses on delivering standardized, connected, and optimized processes across procurement and payables while driving a culture of continuous improvement and operational excellence. As a Procurement Process Manager, you will play a key role in ensuring all components of the P2P lifecycle are fully integrated, aligned, and operating efficiently.

This role emphasizes operations, execution discipline, and driving efficiency across the end‑to‑end P2P process. You will act as a process leader and change agent, ensuring that P2P operations are streamlined, scalable, compliant, and well understood across the organization. Success in this role depends heavily on strong stakeholder management, enabling alignment, adoption, and accountability across diverse business partners.

• Operational Excellence & Process Efficiency: drive efficiency across all Procure‑to‑Pay operations; ensure seamless integration and connectivity; establish standardized processes and best practices.
• Stakeholder Management & Engagement: build and maintain relationships with Procurement, AP, Finance, and business stakeholders; act as a trusted partner; drive alignment, accountability, and adoption; lead communication efforts.
• Training & Educational
  
  Activities:
  
  develop and deliver training programs to improve user adoption and compliance; reinforce process adherence through education and engagement.
• Supplier Value Management: identify and capture value from supplier relationships beyond cost; develop and maintain supplier scorecards and performance frameworks; collaborate with category managers and business owners to maximize value delivered through supplier engagements.
• Off‑Channel Spend Management: identify, analyze, and address off‑contract and off‑channel spend; partner with stakeholders to drive compliance with approved procurement channels; recommend and implement strategies to improve spend control and visibility.
• Performance Management (KPIs & Scorecards): monitor and report key operational KPIs; develop and maintain stakeholder and operational scorecards; design and deliver proactive reporting that surfaces trends, risks, and opportunities before they accelerate, enabling timely, forward‑looking insights.
• Governance & Compliance: support development and enforcement of procurement policies and controls; ensure adherence to financial, regulatory, and internal compliance requirements; assist with audits and ensure proper documentation and process transparency.

Bachelor’s degree in Business, Finance, Supply Chain, Accounting, or a related field (or equivalent experience). 5+ years of experience in Procure‑to‑Pay, Procurement Operations, or Finance Operations. Strong understanding of end‑to‑end P2P processes and operational workflows. Proven track record of improving operational efficiency and process performance. Demonstrated ability to identify and realize value from supplier relationships across cost, quality, and innovation dimensions.

Experience designing and delivering proactive reporting and actionable insights to senior stakeholders. Strong stakeholder management and influencing skills across all organizational levels. Excellent communication and interpersonal skills. Strong analytical and problem‑solving capabilities. Experience identifying and addressing off‑channel spend is highly preferred. Familiarity with procurement and financial systems such as Coupa, SAP, Ariba, or similar is a plus.

• Serve as a key driver of operational excellence within P2P.
• Ensure processes are efficient, standardized, and consistently followed.
• Strengthen stakeholder engagement and process adoption across the organization.
• Improve spend compliance and visibility through proactive management.
• Identify and unlock value from supplier relationships to benefit the broader organization.
• Deliver proactive, insight‑driven reporting that keeps leadership ahead of issues and opportunities.
• Leverage KPIs and scorecards to continuously enhance performance.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.