Consultant - Stop Loss

Responsibilities

• Maintains and enhances Lockton’s relationships with existing clients by executing proactive, creative, and on‑going contact initiatives
• Works at a strategic level with large and complex clients
• Generates revenue from cross‑selling
• Proactively understands the requirements and needs of a client account
• Provides strategic planning and consulting advice to clients, including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations
• Consults with clients to review investment options, bearer services, fees, strategies and goals
• Consults regularly with clients to review large claims, abnormal utilization results, and monthly claims experience
• Reviews and issues profitability assists on all “fee‑at‑risk” proposals
• Assists in the establishment and attainment of revenue goals for existing and new business
• Provides input in the development and implementation of policies and procedures, as well as operating and strategic plans within the area of specialty
• Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers
• Oversees issue‑resolution between client and the vendor
• Coordinates market selection for new and renewal business on designated accounts
• Initiates and duplicates new business report activities
• Generates new business opportunities through cross‑selling
• Negociates program terms and costs
• May help coordinate day‑to‑day administrative activities among those servicing the client’s account, including coordination of all support services such as claims and loss control
• Provides information, concepts, techniques, and programs to department associates to improve and enhance working knowledge
• Mentors and trains junior‑level staff
• Researches and understands industry trends, product development, and government regulations
• Performs other responsibilities and duties as needed

• Bachelor’s degree in Business Administration or a related field, or equivalent years of experience
• Typically, more than 7 years of client services experience is required
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills
• Demonstrates strong working knowledge and experience within the brokerage industry
• Understands industry trends and governmental regulations
• Ability to complete continuing education requirements as needed
• Ability to attend company, department, and team meetings as required, including industry training sessions
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Ability to efficiently organize work and manage time to meet deadlines
• Ability to travel by automobile and aircraft
• Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
• Ability to work on a computer for a prolonged amount of time
• Ability to work outside of normal business hours as needed
• Legally able to work in the United States