Sr. Principal, Planning

Position: Sr. Principal, Planning & Experience
## Sr. Principal, Planning & Experience Apply locations:
Dallas, TX- HQtime type:
Full time posted on:
Posted Todayjob requisition :
R5592
** Unlock the Power of You
*** At Invitation Homes, our associates are the foundation of our success. We connect your work to real impact, invest in your growth, and welcome you to feel at home — because care isn't just something we say, it's something you experience.
*** Who We Are
** Invitation Homes owns and operates homes in great neighborhoods across 16 top U.S. markets. We continue to innovate with smart home technology, an industry-leading maintenance app, and other lifestyle-enhancing services that make leasing easier than owning.

Our market teams — Leasing, Property Management, and Rehab, Turns & Maintenance — work together to deliver excellent resident experiences and maintain high-quality homes. Every associate plays a meaningful role in that mission.
** The Role
** The Sr. Principal, Planning and Experience is a strategic advisor, integrator, and execution leader responsible for amplifying the impact of the SVP, Marketing, Growth and Customer Experience (MXG and Analytics) across the enterprise. This role acts as a key strategic partner to the SVP, ensuring alignment and operational excellence across all Experience functions — including Marketing, Customer Experience, Enterprise Analytics & Reporting, Product, Digital Experiences, and related cross‐functional initiatives.

This individual brings deep analytical fluency, translating data into actionable business decisions while bridging strategy with execution. The Sr. Principal partners closely with the Analytics and Reporting teams to equip the SVP and Experience organization with the insights, frameworks, and operating rhythms needed to accelerate growth, elevate customer experience, and scale impact.

This role also requires a unique blend of analytical storytelling and operational problem-solving, with the ability to quickly assess complex business challenges and translate insights into actionable, scalable solutions. The Sr. Principal brings a continuous improvement mindset, leveraging process optimization methodologies (e.g., Lean, Six Sigma) to identify inefficiencies, recommend improvements, and drive measurable impact across the Experience organization and broader enterprise.
** What you'll do day-to-day:
**** Strategic Leadership & Advisory
*** Serve as a trusted advisor and strategic thought partner to the SVP.
* Help shape and drive the Experience organization’s strategic agenda, ensuring clarity, prioritization, and cross‐functional alignment.
* Translate enterprise priorities into actionable roadmaps for Marketing, CX, Product, and Analytics teams.
* Prepare executive‐level insights, recommendations, and narratives for senior leadership and external stakeholders.
** Analytics, Insights & Decision Enablement
*** Partner with the Analytics & Reporting function to drive a unified insights ecosystem supporting SVP priorities.
* Translate analytical outputs into clear storylines and recommendations that influence executive decision-making and drive alignment across diverse stakeholders.
* Identify key trends, performance risks, and opportunities using customer, operational, financial, and digital product data; synthesize findings into actionable recommendations and business cases.
* Ensure reporting, dashboards, and measurement frameworks align to strategic objectives and OKRs.
** Continuous Improvement & Operational Excellence
*** Apply continuous improvement methodologies (e.g., Lean, Six Sigma principles) to assess business processes, identify inefficiencies, and recommend scalable solutions.
* Rapidly diagnose challenges across functions and develop data-driven proposals to improve performance, efficiency, and customer outcomes.
* Partner with cross-functional teams to implement process improvements and track measurable impact.
* Promote a culture of continuous improvement, accountability, and operational rigor across the Experience organization.
** Experience Organization Operations
*** Drive the Experience organization’s operating cadence, including quarterly business reviews, strategic planning, goal setting,…