Senior Regional Sales Field Operations Manager - AMER

About the role

The Regional Sales Field Operations Manager plays a critical role in driving operational excellence and enabling high-performing sales execution across the AMERICAS region —Keepit’s fastest-growing sales region. As a trusted business partner to Regional Sales Leadership, this role ensures that planning, processes, data, and performance management are aligned to support the organization’s growth objectives.

Acting as the bridge between Sales, Revenue Operations, Finance, Marketing, Enablement, HR, and other key stakeholders, the Regional Sales Field Operations Manager translates business strategy into operational execution. Through strong analytical capabilities, cross-functional collaboration, and continuous process improvement, this role enables data-driven decision-making, scalable operations, and predictable business performance.

1. Strategic Business Partnership & Operational Alignment

• Serve as the primary operational business partner to Regional Sales Leadership.
• Coordinate strategic operational initiatives across the region in collaboration with Revenue Operations, Finance, and other cross-functional teams.
• Translate global go-to-market strategies into regional execution plans while accounting for local market dynamics.
• Act as the primary liaison between field sales teams and global operational functions to ensure alignment and effective communication.
• Support regional leadership with business reviews, operational planning, and performance insights.

2. Sales Planning, Territory Design & Quota Management

• Lead annual and quarterly sales planning activities, including market segmentation, territory design, account allocation, and quota distribution.
• Partner with Sales Leadership and Finance to develop balanced territories and equitable quota assignments that maximize market coverage and sales productivity.
• Perform scenario modeling and capacity planning to support strategic investment decisions.
• Monitor execution against plans and recommend adjustments based on business performance and changing market conditions.

3. Data Management, CRM Excellence & Business Insights

• Own regional CRM data quality by driving data governance, standardization, and ongoing data hygiene initiatives.
• Ensure the integrity of sales data to support accurate forecasting, pipeline management, reporting, and strategic analysis.
• Collaborate with Global Revenue Operations and IT to improve systems, reporting capabilities, and data management processes.
• Deliver actionable dashboards, KPIs, and business insights that enable informed decision-making by regional leadership.

4. Process Excellence & Operational Governance

• Develop, maintain, and govern the regional repository of sales processes, documentation, and operational standards.
• Identify operational inefficiencies and lead initiatives to simplify, standardize, and automate workflows.
• Promote consistent execution across countries and sales teams while balancing regional business requirements.
• Drive operational scalability by implementing best practices and ensuring governance across key sales processes.

5. Cross-Functional Leadership & Strategic Projects

• Partner closely with Sales Enablement, Marketing, Finance, HR, Customer Success, and other business functions to support strategic go-to-market initiatives.
• Lead cross-functional projects focused on improving sales effectiveness, operational efficiency, and business performance.
• Conduct ad-hoc analyses and provide executive-level recommendations to support business decisions.
• Drive change management activities, ensuring successful adoption of new tools, systems, processes, and operating models.

Experience

• 5+ years of experience in Sales Operations, Field Operations, Revenue Operations, Business Operations, or a similar strategic operational role.
• Experience partnering directly with senior Sales Leadership in a fast-paced B2B SaaS or technology environment.
• Proven track record managing cross-functional initiatives and delivering operational improvements.

Skills & Competencies

• Strong analytical and problem-solving skills with the ability to translate data into actionable business recommendations.
• Advanced knowledge of CRM…