Account Coordinator

Job Summary

Adecco is assisting a local client recruiting for an Account Coordinator working at Los Angeles or San Francisco and TX, NY, Chicago, Miami. This is an excellent opportunity to join a winning culture and get your foot in the door of a company that is American multinational transportation company that provides ride-hailing services, courier services, food delivery, and freight transport.

• Monitor shared brand inboxes and triage incoming inquiries from franchisees, store managers, and corporate contacts
• Determine appropriate next steps, including escalation to internal teams when required
• Gather missing information from stakeholders to ensure accurate case handling
• Track open items and follow up to ensure timely resolution

• Respond to inbound onboarding-related inquiries
• Coordinate with internal teams to ensure proper completion of onboarding steps
• Support restaurant partners through account setup and initial activation processes

• Manage internal request submissions related to invoice processing
• Validate submissions for accuracy and completeness
• Coordinate with stakeholders to obtain missing details
• Submit requests through established invoicing workflows and track progress

• Maintain organized records of escalations, onboarding updates, and support cases
• Partner closely with Account Managers and Customer Success teams
• Assist with ad-hoc operational projects and process improvement initiatives
• Analyze trends from partner feedback to help improve service and workflows

• 1+ year of professional experience in support, customer service, account coordination, vendor management, or operations (relevant internships considered)
• Strong written and verbal communication skills
• Highly organized with strong follow-up and tracking abilities
• Comfortable working in collaborative environments
• Detail-oriented, particularly with documentation and invoice validation
• Tech-savvy with experience using Google Workspace (Docs, Sheets, Forms), Excel or similar spreadsheet tools, and collaborative inbox or ticketing systems
• Self-motivated and able to manage multiple priorities in a fast-paced setting

Pay: $28 - $30/hr (36.46/hr). Shift: Mon‑Fri, 8 am‑5 pm. Weekly paycheck. Dedicated Onboarding Specialist & Recruiter. Access to Adecco’s Aspire Academy with free upskilling courses.

Benefit offerings include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Flexibility to choose coverage meeting individual needs. May be eligible for paid leave including Paid Sick Leave, other paid leave required by Federal, State, or local law, and Holiday pay where applicable.

Military connected talent encouraged to apply.

• The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  The California Fair Chance Act;
  Los Angeles City Fair Chance Ordinance;
  Los Angeles County Fair Chance Ordinance for Employers;
  San Francisco Fair Chance Ordinance.
• Massachusetts Candidates Only:
  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.