McFarlin Front of House Manager; HR Event Coordinator

Job Description

McFarlin Front of House Manager (HR

Title:

Event Coordinator) (AUX)

Salary commensurate with experience and qualifications

This role is an on-campus, in-person position.

Responsible for the overall operation of McFarlin Memorial Auditorium: a 2,386 seat, multi-purpose, full-service facility. Serves as primary contact for booking requests and coordinates all scheduling for use of the Auditorium facilities. Develops a plan to actively market and solicit appropriate events to be scheduled. Arranges for and coordinates all necessary event support services. Supervises part-time usher staff and student workers, as well as contracted services, using university personnel procedures and practices.

Administers fiscal operations and monitors budget expenditures. Develops and implements long range operational goals, objectives and renovation projects for the Auditorium. Maintains positive customer service relationships with other university departments and personnel, community organizations and the general public.

Serve as director on duty when events take place. Manages issues and is a presence in McFarlin Memorial Auditorium.

Serve as primary contact for booking requests and coordinate all scheduling for use of the Auditorium.

Creates all contracts for events and ensure all required forms are received. Creates the unified customer invoice combining vendor invoices, back of house invoice and any rentals. Manages the accounts receivable process.

Administer and monitor budget expenditures and projections, assist with the administration of the McFarlin Memorial Trust Fund budget. Will provide a written report detailing anticipated expenses or projects funds from the Trust will be used. Provide profitability reports that detail labor costs and revenue, number of shows and attendance, etc.

Maintain positive customer service relationships with other university departments and personnel, community organizations and the general public. Handle all related correspondence with promoters, organizers, other campus departments, etc.

Develop and implement long range operational goals, objectives and renovation projects for the Auditorium.

Assist with events in the Martha Proctor Mack Grand Ballroom, Moody Coliseum, Miller Event Center and Summer Conferences as requested.

Availability to work regular evening and/or weekend hours is required. Employee must be present for all performances as the point of contact on duty.

Education and Experience:

Bachelor’s degree is required.

A minimum of one year of experience with event and production planning is required.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Candidate must have experience with event and production planning.

Candidate must have experience with Microsoft Word, Excel, and Outlook. Experience with Adobe, CRM, and event and conference management software is preferred.

• Reach above shoulders
• Carry/lift 25 lbs.
• Squat
• Kneel
• Stand
• Exposure to excessive noise

The position is open until filled.

Priority consideration may be given to submissions received by April 29, 2026

SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

SMU offers staff a broad, competitive array of healthand related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMUand, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.