Category Manager, Building & Construction Services

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Summary

The Category Manager, Construction Services will develop, grow and mature the central management of America's Construction Services Categories of Furniture, Flooring & Equipment (FF&E) and Moving and the related suppliers to achieve organizational goals via category strategies, leveraging scale, building supplier relationships, identifying and bringing forward market innovations, supporting client solutions and providing overall value to stakeholders in support of all JLL client-managed spend.

In addition to Category Management responsibilities, this role supports PDS Sourcing & Procurement functions and operations. This position will also design, create and pilot global category management processes to develop a roadmap for global category management and supplier relationship management across future categories, supporting overall organizational transformation to integrate building and construction into the company's category management structure.

Job Function Details

Category Strategy & Performance

* Develop and regularly maintain short, mid and long-term category strategies aligned with overall business strategy and objectives and departmental stakeholders

* Responsible for category strategy development, execution and category performance of all category-related activities

* Deliver financial targets in line with business expectations

* Bring strategic thought leadership to identify additional cost and operational efficiencies

Sourcing & Procurement Execution

* Create strategic solutions for specific commodity and service requirements, RFP/quotation management, bid analysis and recommendations, liaison with internal stakeholders for contract approvals, savings reporting, documentation and compliance

* Develop category plans with visibility including supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to both short and long-term strategies

* Negotiate and implement proven contracting strategies within areas of responsible spend

Supply Base & Supplier Relationship Management

* Rationalize the supply base and develop a clear strategic supply partner framework, maintaining this framework at the senior supplier level

* Manage category-specific segmentation of service providers and supply partners to ensure best service provision available across assigned categories

* Forge key strategic relationships with strategic suppliers and industry leaders, being mindful of long-term mutually beneficial and ethical objectives while providing the business access to supplier innovation

* Utilize SRM (Supplier Relationship Management) tools to manage relationships with JLL preferred supply base, acting as the internal issue resolution point and reviewing performance regularly

* Conduct supplier performance review meetings

Data Analytics & Market Intelligence

* Utilize and enhance supply chain data analytics to assess current state needs and portfolio and enable more strategic thought leadership in the Project and Development Services supply chain function

* Identify risks, threats and provide solutions for mitigation

* Share market intelligence, best practices and provide category expertise in improving cost, performance and overall value to end users

PDS Sourcing & Procurement Support

* Help develop and support PDS related Sourcing & Procurement Initiatives

* Support educational aspects of the Synergy program and PDS S&P including performance of training and shared oversight of SharePoint site

* Socialize the SYNERGY program with PM user-base to drive adoption

* Support PDS Sourcing associates on account when needed

* Provide functional leadership and peer group alignment where appropriate and needed

Policy & Governance

* Identify opportunities to develop and implement new policies and procedures, including rationalization of legacy policies and procedures

* Proactively manage internal stakeholder expectations and escalate at appropriate times

Desired or preferred experience and technical skills

* Bachelor's degree (BA/BS) in a relevant field

* Minimum 5 years of procurement-related experience

* Construction category (furniture, flooring, etc) experience a plus

* MBA a plus

* Exemplary knowledge of contracts and contract language with ability to negotiate Terms and Conditions as well as pricing and strategic pricing for assigned categories

* Subject matter expert for assigned building and construction categories

* Proven ability to deliver results in…