Lead Product Manager - AI Solutions

Job Description Summary

The Lead Product Manager – AI Solutions role is a hands-on, individual contributor position that drives the definition and execution of AI-first and AI-enabled product capabilities within a defined product area. This position owns the end-to-end lifecycle for features and capabilities, partnering closely with engineering, UX, tax research, security & governance, and go-to-market teams to translate customer needs, market insights, and technical possibilities into clear product requirements and delivered outcomes.

The role contributes meaningfully to AI product strategy and roadmap execution by ensuring AI capabilities are customer-ready, continuously improving, and delivering measurable business impact.

Minimum of 3 years of hands-on AI product experience commercially launching AI-driven and data-intensive product capabilities. Define clear product requirements for AI‑powered capabilities and AI‑enabled integrations, with explicit expectations for evaluation criteria, and feedback mechanisms built into the roadmap. Partner closely with engineering teams on model evaluation, experimentation, and tuning, to identify opportunities for iterative improvements, and assess release readiness. Drive the continuous evolution of AI features by identifying gaps through customer feedback, usage metrics, AI performance signals, and translating those insights into sequenced roadmap investments and delivery milestones.

Curate and maintain a capability-level AI roadmap for assigned AI features and core capabilities, prioritizing incremental improvements that drive quality, trust and customer value. Metrics‑driven product delivery, including defining success metrics, assessing outcomes, and using findings to guide iteration. Experience applying responsible AI principles, including traceability, privacy, security, bias awareness, transparency, and auditability within owned capabilities. Clear, structured communication skills, conveying priorities, trade‑offs, risks, and progress to cross‑functional stakeholders.

AI Fluency: this role requires practical, hands‑on AI fluency. The ideal candidate will be comfortable operating directly in the AI product development lifecycle:
Possess the technical acumen to experiment directly using AI tools for faster product prototyping. Understand how modern AI systems and AI Agents behave, improve over time, and fail. Understand how to use those characteristics to influence product decisions and user experience evolution. Ability to create or curate representative mock or synthetic datasets to support experimentation, evaluation, and validation.

Bachelor’s degree in business, engineering, or a related field. Equivalent combination of education, training, and relevant professional experience accepted in lieu of a formal degree. Some experience mentoring or coaching junior product owners on AI fluency and product development practices.

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Together We Win We're building a team of people who are passionate about making an impact for our customers and committed to how that impact is achieved. Our values define the behaviours, mindset, and culture that make Vertex a great place to grow and do meaningful work.

• Play to Win or We Don't Play
  - If we choose to do something, we're choosing to do it because we plan to win. That mindset raises our bar on product quality, customer outcomes, and how we show up for one another.
• Work As a Team, Putting the Customer At the Core
  - Our customers are our true north. Whatever your role, ask: how will this help a customer succeed today? We earn trust through outcomes, not promises.
• Achieve Excellence With Integrity, Speed, and Agility
  - The market isn't slowing down. We'll move faster, adapt quickly, and never compromise on doing things the right way - for teammates, customers, and partners.
• Innovate Boldly With a Growth Mindset
  -…