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AI-Driven CX Optimizer
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Jobtailor is seeking a detail-oriented professional to own the day-to-day performance of Intercom Fin, focusing on improving AI-powered customer experiences and operations. You will monitor key metrics, analyze root causes, and collaborate across CX, Product, Compliance, and other teams to ensure accurate and compliant AI responses.
You will identify gaps, support pilots, and define requirements and rollout steps for AI-enabled workflows, while maintaining a strong ownership mindset and clear,
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