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Enterprise Client Success Manager - ROI & AI-Driven

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Doist
Full Time position
Listed on 2026-08-03
Job specializations:
  • Business
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 130000 - 160000 USD Yearly USD 130000.00 160000.00 YEAR
Job Description & How to Apply Below

Monument is seeking a Client Success Manager to own end-to-end success for a portfolio of enterprise self-storage clients. You will manage complex onboarding, configure the platform, and advise on workflows that maximize NOI, while delivering ROI‑driven quarterly reviews and maintaining strong client relationships.

You will wear many hats—project manager, configuration specialist, and trusted advisor—without upsell quotas, focusing on client outcomes and long-term value realization.

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