Business Analyst - Healthcare

Business Analyst

Candidates with healthcare domain experience are being sought for a role in product development. The ideal candidate should be familiar with Agile methodologies, user story creation, and UAT.

Required Experience:

• 8+ years of experience in US Healthcare (functional knowledge of Provider, Payer)
• 6+ years of revenue cycle management experience, preferably in Provider area (functional knowledge)
• 6+ years of experience in building product roadmap
• 6+ years of experience in creation, prioritization, refinement of product backlog, PI planning
• 5+ years of experience in managing key stakeholders involved in the product development journey
• 5+ years of experience in monitoring incremental product progress through each sprint
• 5+ years of experience in enabling sprint planning, reviews and retrospectives

Job Responsibilities:

• KPI Reporting and management – Manage and improve KPI reporting. Work with RCM and other cross-functional leaders to evolve the metrics RCM tracks and make visible across the entire organization. Responsible for delivering weekly and monthly dashboard reporting to RCM and Therapy Brands SLT.
• Measure Effectiveness of Operations Day to Day and Operational Initiatives – Help define and evolve predictive operational metrics for the team by establishing tracking metrics and continuous feedback with cross functional partners. Collaborate with the executive team/leadership team to inform decision-making with critical success metrics.
• Data Analysis
  - Assists with research and analysis on day-to-day business performance and key projects and provides business insights/trends to RCM operations leadership and other key departments where applicable.
• Process Improvement – Take the data collected, trends, transform into information, help identify and drive performance and process opportunities in the overall RCM and TBH organization.
• Enhance Effectiveness and Efficiency of reporting - Utilization of existing tools for data repositories while working with our partners in IT and Finance on requirements for a longer-term plan for a data repository. Candidate will be responsible for creating the single version of the truth for our reporting.
• Workforce management modeling – Assist with the creation and analysis of staffing models using internal and external resources.
• Business Case development – Assist RCM leadership teams in development of business cases and reporting for staffing and tooling needs