Senior Business Facilitator | Data Centers

Senior Business Facilitator

Corgan is actively recruiting a dynamic Senior Business Facilitator to join the firm as part of our Data Centers team. Tackle these responsibilities alongside a team of creative, highly motivated individuals who are passionate about their work and ready to collaborate to achieve outstanding results. Our ideal team member is passionate and progressively seeking more responsibilities to expand their expertise.

Business Operations & Process Improvement

• Evaluate business processes, workflows, systems, and reporting tools to identify opportunities that improve efficiency, consistency, scalability, and quality.
• Develop and implement operational improvements aligned with firm standards, policies, and strategic objectives in support of our Project Managers, Principals, and the Sector.
• Partner with project and sector leadership to develop and drive adoption of new processes, technologies, reporting tools, and best practices that enhance business performance.

Business Performance & Reporting

• Develop, maintain, and communicate key business performance metrics and dashboards that support sector leadership decision making.
• Monitor and analyze business and project performance indicators, including accounts receivable, utilization, contract tracking and status, proposal pipeline, additional services, project financial health, and business development activities.
• Identify trends, risks, and opportunities, providing actionable recommendations related to staffing, project performance, operational priorities, and business growth.

Business Facilitator Team Leadership

• Lead, mentor, and develop Business Facilitators through coaching, performance management, career development planning, and ongoing feedback.
• Foster a collaborative, service focused culture centered on accountability, operational excellence, and continuous improvement.
• Establish role expectations, performance measures, and development plans to ensure the effectiveness of Business Facilitation services.
• Assess staffing needs, support recruiting efforts, and conduct performance evaluations to meet current and future sector demands.

Portfolio Management & Coordination

• Provide portfolio level coordination and oversight for strategic client accounts, supporting alignment of client requirements, business practices, and project delivery approaches across multiple projects and project teams.
• Partner with Principals and Project Managers to promote communication, consistency, and effective execution across the client portfolio.
• Maintain visibility into client initiatives, project pipelines, and upcoming opportunities to support forecasting, resource planning, and business development efforts.

Client & Portfolio Support

• In coordination with our PMs and Principals, develop and maintain strong working relationships with client representatives and key project stakeholders to support communication, identify emerging needs, and strengthen portfolio performance.
• Help ensure client requirements, decisions, and portfolio level initiatives are communicated, understood, and implemented consistently across project teams.

Cross Project Collaboration

• Monitor portfolio schedules, milestones, deliverables, and key action items to identify risks, communication gaps, and opportunities for improved coordination.
• Collaborate with project leadership to address portfolio related issues, support accountability, and facilitate timely resolution of challenges impacting multiple projects.
• Facilitate the sharing of lessons learned, client preferences, standards, and project information to improve efficiency and consistency across project teams.

Financial & Business Performance

• Monitor portfolio level financial performance, including fees, revenue, profitability, additional services, accounts receivable, and other key business metrics.
• Support project teams in forecasting workload, revenue, and resource needs while promoting consistent business practices and contract administration across the portfolio.

• Demonstrates initiative in identifying opportunities, risks, inefficiencies, and emerging business needs, proactively developing solutions before issues impact project or portfolio performance.
• Strong analytical and critical thinking skills, with the ability to synthesize complex business, financial, operational, and project information into clear insights and actionable recommendations.
• Strategic mindset with the ability to identify trends, anticipate challenges, and develop approaches that improve business performance, operational effectiveness, and client service.
• Excellent collaboration, communication, and relationship building skills, with the ability to develop trust, build consensus, and influence decisions across all levels of the organization and with key client stakeholders.
• Demonstrated ability to lead, mentor, and develop high performing teams while fostering a culture of accountability, collaboration, and continuous…