More jobs:
Collection Supervisor
Job in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-08-05
Listing for:
ProCollect Inc
Full Time
position Listed on 2026-08-05
Job specializations:
-
Business
Accounts Receivable/ Collections
Job Description & How to Apply Below
Collection Supervisor
Pro Collect's Collection Supervisors are self starting salaried collectors who have a strong desire to earn additional money. We provide a competitive salary and benefits package that includes medical, dental and vision coverage. We are actively seeking individuals who are energetic team players with a firm manner of communication and a positive mental attitude. If this describes you, this is the opportunity you should pursue!
JOB RESPONSIBILITIES:
As a Collection Supervisor with Pro Collect, you will carefully adhere to policies, procedures, and laws related to consumer collections.
Additional responsibilities of the Collections Supervisor include:
* Working past due accounts via phone
* Handling escalated calls
* Maintaining accurate collection notes on past due accounts
* Providing general supervision and training of a collection floor
* Operating a collections database in a Windows-based operating system
* Communicating professionally with consumers and team members
* Coordinating supervisor duties
* Evaluating and monitoring employees performance
* Assisting with interviews
* Implementing company policies and procedures
* All other duties as assigned
JOB REQUIREMENTS:
As a Collections Supervisor with Pro Collect, you must possess excellent negotiation, telephone communication skills, and an inner drive to succeed.
Additional requirements for the Collections Supervisor include:
* Ability to thrive in a fast-paced quota-driven work environment
* Available to work a rotating shift for collection floor coverage
* Collection floor hours are as follows:
* Monday - Thursday: 8:00am - 8:00pm
* Friday: 8:00am - 6:00pm
* Saturday: 8:00am - 3:00pm
* Strong verbal and written communication skills to include phone etiquette in a professional collection environment
* Goal oriented
* Must meet daily, weekly, and monthly goals
* Must be punctual and dependable
Required Experience:
* Debt Collections: 3 years Minimum of verifiable Collections experience.
Required
Education:
* High school or equivalent
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