Crew Analysis Consultant

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Crew Planning & Analytics

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

The Crew Analysis Consultant supports Pilot Analytics by evaluating the operational and financial impacts of Crew Planning and day‑of operation decisions. They’ll conduct research and analysis to develop, enhance, and support Crew Planning & Analytics and Air Operations tools, reporting, and data processes. They’ll partner closely with Crew Planning, Crew Scheduling, FP&A, Network Planning, the NOC, and other operational Teams to provide insights that support business decisions and operational performance.

The Crew Analysis Consultant leverages strong analytical, technical, and communication skills to translate complex data into actionable recommendations and effectively present findings to Team members and Leadership.

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Provide the research and analysis of trends, and the development of new processes, tools and reports to support greater efficiency for Crew Planning and Scheduling
• Use technology skills (SQL, Alteryx, Python, R, Tableau, Big Data Concepts) and business knowledge to provide answers to business requests.
• Partner with technology and other business areas to develop, improve, maintain and correct deficiencies on software and data sources
• Develop, improve and maintain predictive models and forecasting tools
• Facilitate technical guidance on principles and topics to Crew Planning, Scheduling, Labor Relations, Finance and other departments across the company
• Conduct analysis on proposed work rule changes and supports Labor Relations, Finance and the People Department with crew related data
• Drive operational and cost improvements for staffing, crew pairings, daily open time assignment, and irregular operations management
• Utilize appropriate data management procedures including privacy standards
• Create and deliver presentations to Company Leaders, Employees, and Unions
• Interface with and support Leaders in Crew Planning, Scheduling, Training, and other departmental Employees on a daily basis
• May perform other job duties as directed by Employee’s Leaders

• Knowledge of the Air Operations organization, philosophies, and procedures
• Ability to make decisions in an ambiguous environment
• Ability to lead projects and serve as subject matter expert
• Ability to work under pressure, deadlines and juggle multiple tasks working as a team player with little supervision
• Ability to interpret data, draw implications and adjust the analysis approach as required
• Ability to train and lead junior team members on data, tools, techniques and…