Property Tax Operations & Support Specialist

Position:Property Tax Operations & Support Specialist

Location: Dallas, TX

Job :140

# of Openings:1

Property tax deadlines don't move — and that's exactly why this job matters. You'll be the person who makes sure nothing falls through the cracks: filings go out on time, client records stay clean, and the consultants on your team can focus on strategy instead of chasing paperwork.

This isn't a "sit and file" job. You'll own a portfolio alongside 2–3 consultants, talk directly with appraisal districts and collectors, and become the go-to person for how things get done around here. If you like a job with variety, a clear rhythm to the year, and the satisfaction of a genuinely organized system, keep reading.

• Answering incoming calls, handling incoming and outgoing mail, data entry, and filing
• Preparing and mailing Business Personal Property Tax Returns, Extensions, Protests, and Penalty Waivers via Fed Ex and Certified Mail — including drop-offs and tracking every receipt

• Keeping client data current in the property tax software (values, deadlines, hearing calendars, notes, and authorizations on file with the appropriate appraisal district)
• Saving and organizing documents across shared drives — returns, work papers, hearing notices, freeport determinations, assessment notices, protest forms, settlements, board orders, and tax bills
• Pulling client-uploaded documents from Dropbox and getting them where they need to live

• Reaching out to assessors, appraisal districts, and collectors for missing notices, work papers, hearing info, or tax bills
• Keeping assessor, collector, and client contact info accurate and up to date
• Jumping on emails addressed to or copied to you if your team hasn't already responded — you're a safety net, not an afterthought

• Processing tax bills, including updating tax rates and amounts due
• Running weekly reports to track deadlines across returns, protests, unscheduled appeals, and hearings
• Adding new clients and parcels as your portfolio grows into the database
• Cross-training a teammate so your work doesn't stall when you're out on PTO

• You're detail-oriented and self-motivated — nobody has to check your work twice
• You manage your time well and can juggle multiple deadlines without dropping any of them
• You stay level-headed when things get busy (and during tax season, things get busy)
• You communicate clearly, in writing and out loud, and you follow instructions the same way
• You're comfortable in Excel, Word, and Outlook
• You can flex your schedule — some overtime and weekend work during March through May comes with the territory

• High school diploma or GED required;
  Associate's degree a plus
• 2+ years of administrative experience required
• Property tax experience preferred, but not required — we'll teach you the industry-specific parts

• 401(k) with 100% match up to 6%
• Health, Dental and Life Insurance
• Unlimited Paid Time Off