Procurement Operations and Coupa Senior Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Procurement Operations and Coupa Senior Specialist based in United States.

The Procurement Operations and Coupa Senior Specialist will play a key role in optimizing procurement technology, processes, and operational efficiency across the organization. This position focuses on maximizing the value of the Coupa platform while improving Procure-to-Pay workflows, compliance, and user adoption. The role combines hands-on system expertise with procurement operations knowledge to support automation, reporting, supplier processes, and governance. Working closely with Procurement, Finance, Legal, IT, and business teams, this specialist will help build a scalable and data-driven procurement operating model.

The ideal candidate will bring strong Coupa experience, analytical capabilities, and a passion for process improvement. This is an opportunity to contribute to strategic procurement transformation within a collaborative and technology-driven environment.

The Procurement Operations and Coupa Senior Specialist will support and enhance procurement operations by managing Coupa functionality, improving workflows, and ensuring efficient execution of procurement processes. This role will serve as a key resource for system optimization, operational support, reporting, and cross-functional collaboration.

• Administer daily procurement operations within Coupa, including requisitions, approval workflows, purchase orders, invoice processes, and operational controls.
• Support and optimize Coupa modules including Contract Lifecycle Management Standard (CLMS), Smart Intake & Orchestration (SI&O), Analytics, Service Procurement, and Supplier Information Management (SIM).
• Monitor and improve Coupa workflows, approval chains, catalogs, and transaction processing to enhance efficiency, compliance, and user experience.
• Support end-to-end Procure-to-Pay processes from purchase request through purchase order creation and invoice routing.
• Coordinate supplier onboarding activities, ensuring required documentation and records are collected, validated, and maintained.
• Maintain accurate procurement documentation, transaction records, and system data according to governance standards.
• Troubleshoot and resolve Coupa-related issues involving requisitions, invoices, approvals, user access, notifications, and system functionality.
• Generate procurement reports, spend visibility insights, workflow metrics, and operational dashboards to support decision-making.
• Identify process gaps, control weaknesses, and automation opportunities while recommending practical improvements.
• Support Coupa implementation, enhancement, optimization, and expansion initiatives, including workflow improvements, catalog updates, and analytics capabilities.
• Provide training and guidance to internal users on procurement processes, system usage, policies, and best practices.
• Partner with Procurement, Finance, Accounts Payable, Legal, IT, and business stakeholders to maintain operational alignment and audit readiness.
• Ensure procurement activities follow governance requirements, documentation standards, approval controls, and segregation of duties principles.

The ideal candidate is an experienced procurement operations professional with strong Coupa expertise and a solid understanding of Procure-to-Pay processes. This individual should combine technical system knowledge with strong analytical skills and the ability to collaborate across multiple business functions.

• Bachelor’s degree in Business, Finance, Supply Chain, Procurement, Information Systems, or a related field required.
• 4+ years of experience in procurement operations, procure-to-pay processes, purchasing systems support, accounts payable operations, or related procurement functions.
• Strong hands-on experience using Coupa in a business administration, operational, or system support capacity.
• Strong understanding of Coupa functionality, including requisitions, purchase orders, invoice routing, approval workflows, supplier onboarding, user roles, and troubleshooting.
• Experience supporting procurement transactions, including approvals, supplier management, purchasing documentation, and invoice workflows.
• Strong knowledge of indirect procurement processes, procurement categories, sourcing activities, and governance requirements.
• Understanding of end-to-end Procure-to-Pay processes and dependencies between procurement, finance, and accounts payable functions.
• Experience analyzing workflows, identifying inefficiencies, and improving operational processes through automation and system enhancements.
• Strong reporting and analytical skills with the ability to monitor KPIs, summarize insights, and support data-driven decisions.
• Experience with Coupa optimization initiatives, workflow tuning, catalog improvements, analytics, or module expansion preferred.
• Familiarity with source-to-contract and…