Wholesale Specialist

Pickleball Central is hiring a Wholesale Specialist to serve as the primary point of contact for all wholesale accounts
. The role focuses on managing B2B partner relationships and overseeing the lifecycle of wholesale orders, from entry to delivery. This position requires a candidate who can maintain organizational precision and handle a high volume of inquiries and logistics coordination.

• Account Management: Act as the main point of contact for the wholesale portfolio, including pro shops, sporting goods retailers, and distributors.
• Order Processing: Manage the end-to-end order entry process and coordinate with warehouse and logistics teams to ensure delivery timelines are met.
• Issue Resolution: Identify and resolve shipping delays, tracking errors, and inventory discrepancies.
• Partner Onboarding: Review wholesale applications, verify business credentials, and assist new partners with portal setup.
• Inventory Monitoring: Inform partners of current stock levels, seasonal updates, and new product availability to facilitate accurate ordering.
• Database Maintenance: Update ERP/CRM systems with accurate pricing tiers, tax documentation, and contact records.
• Financial Coordination: Work with the finance department to address billing issues and ensure accounts remain within established credit terms.

• Education:
  Bachelor’s degree is required.
• Experience:
  Professional experience in account management or customer service is required. Candidates must have a background in managing business relationships or high-volume service environments.
• Communication:
  Excellent written and verbal communication skills are necessary for clear coordination between partners and internal departments.
• Technical
  
  Skills:
  
  Experience using ERP and CRM platforms (e.g., Sku Vault, Big Commerce, and Claud AI). Proficiency in Microsoft Excel for data management and reporting.
• Operations: Ability to manage logistics challenges and inventory tracking with minimal supervision.
• Attention to Detail: High level of accuracy in data entry and administrative tasks.

Pay: $22 - 25/hour

It is preferred that this person is based out of our Dallas, TX office or Salt Lake City, UT office.