CX Operations Lead: Post-Sales & Retention Growth
Job in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-08-14
Listing for:
Painless
Full Time
position Listed on 2026-08-14
Job specializations:
-
Business
AI Business & Operations, Business Analyst, Business Intelligence
Job Description & How to Apply Below
CertifID is seeking a Senior Revenue Operations professional to own onboarding, adoption, retention, and expansion after contract signing. You will design scalable workflows, health scoring, and dashboards to deliver a personal, high-touch experience at scale.
The role requires building playbooks, prioritizing automation with human touch, and partnering with Sales, Product, and Finance to inform roadmap and GTM decisions.
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