Director, Commercial Strategy and Analytics

Aven Hospitality is an innovative technology provider powered by Syn Xis® , the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition. With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.

Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections. We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data‑driven insights, we equip hoteliers to adapt and thrive in an ever‑changing landscape, ready for whatever comes next.

Aven Hospitality is a global SaaS leader, built for the complexity of today and the possibilities of tomorrow. Our leading commerce and distribution platform, Syn Xis, powers seamless guest experiences from planning to stays, turning predictive data into actionable strategies and unlocking new revenue streams. Supporting 35,000+ hoteliers with 600+ integrations, we give hotels the tools to expand reach, maximize revenue, and delight guests everywhere — all while shaping the future of hospitality.

We are looking for a Director to lead Commercial Strategy & Analytics, owning the Commercial infrastructure that drives Sales performance across the Commercial organization. This is a highly visible, foundational role. You will build and run the core planning cadence: territory, quota, and capacity. Additionally, you will own the KPI framework and analytics that inform how the business makes decisions, forecasts, and reports results to the board and investors.

This role sits within Sales Operations, reporting to the Head of Sales Operations. You will partner closely with Finance/FP&A, HR/Comp, executive leadership, and the PE ownership group.

• Territory, quota, and capacity planning: design, modeling, and execution
• Ownership of the annual and in‑year Commercial planning cadence (timelines, inputs, governance, sign‑off)
• Support Rules of Engagement (ROE) design and ongoing dispute resolution

• Pipeline health and forecast accuracy
• Building the analytical models that support forecast reviews

• Board- and executive‑level Commercial narrative, translating performance data into a clear strategic story
• Ownership of Board materials on behalf of Commercial Organization

• Definition and ownership of the core commercial KPI set
• Identifying, tracking, and driving insight from KPIs agreed regionally and at the executive level
• Self‑service dashboards that give GTM leaders direct access to performance data
• Ad‑hoc business analyses supporting strategic and operational decisions across the org
• Champion report automation and consolidation, reducing manual reporting overhead

• Lead cross‑functional review meetings to review, align, and drive decisions
• Partner with Sales leadership, Finance, HR/Comp, and executive stakeholders to shape planning inputs and priorities
• Manage change and define ways of working as the function matures from startup to scaled operating model

• Comp plan design support, partnering with FP&A on payout mechanics and financial validation
• Quota attainment and pay‑to‑performance analysis to inform plan design decisions

• BA/BS degree required
• 8-10+ years of experience in Sales/Revenue Operations or Business Analytics, with direct ownership of planning and analytics framework
• Proven experience owning territory, quota, or capacity planning end‑to‑end
• Strong track record building and presenting board or executive‑level narratives from data
• Strong analytical and data‑driven mindset for problem‑solving and…