Senior NPOC Planning & Delivery Consultant

Department:

Network Planning

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

As a Senior NPOC Planning & Delivery Consultant supporting the Network Planning Team, you’ll lead the planning and delivery of strategic Operational and Commercial initiatives that strengthen Southwest’s network and support Enterprise objectives. This role partners across Commercial, Operational, and other departments to identify opportunities, develop business cases, align stakeholders, and drive project execution from concept through implementation. The Senior NPOC Planning & Delivery Consultant uses analytics, critical thinking, project management, and storytelling to influence decisions, manage competing priorities, and deliver solutions that improve network performance and business results.

Projects may include supporting new market strategies, commercial and revenue initiatives, charter business transformation efforts, competitive station initiatives, and other network planning priorities.

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Partner with Leadership and Department SMEs to lead various activities required in the ongoing management of the Network strategic plan, associated portfolios, and implementation of initiatives against the plan

• Communicate recommendations and results to department and Commercial or Operational Leaders with a communication strategy that recognizes the intended audience and delivers the recommended course of action with the utilization of strong visualizations that aid in communication of the story behind the data

• Develop, deliver, facilitate, and/or participate in multi-departmental presentations or workshops with supported work groups, Senior Leadership, and Executives

• Lead cross-departmental teams to identify solutions for complex problems and implement various corporate initiatives

• Lead and support multiple simultaneous projects which may be multifaceted, time critical and/or regulatory in nature

• Act as a trusted advisor to stakeholders by influencing the strategy / portfolio, and building business cases, what/if scenarios, driving analysis, recommendations and delivery

• Assist in resolving operational and/or business challenges that are cross-departmental which can include business-centric artifacts such as process maps, job aids, change, communication, and training

• Leverage analysis, technology and project management skills to facilitate solutions that incorporate a clear understanding of the business problem at hand as well as the broader impact across the wider Commercial and/or Operational group and Company

• Facilitate the demand management process, including…