CTO Business Operations Manager

Job Description

CTO Business Operations Manager

Location: Dallas, TX | Ashburn, VA | Charlotte, NC | Denver, CO | San Francisco, CA | Austin, TX | New York, NY

As a member of the Business Operations team, the CTO Business Operations Manager plays a critical role in supporting the operational and financial effectiveness of Digital Realty's technology organizations, including IT, Product & Engineering, Information Security, the Chief Data Office (CDO), and AEG. This position partners closely with technology leaders to oversee budgeting, procurement, vendor management, financial reporting, and operational initiatives that support organizational goals.

The successful candidate will drive accountability, improve business processes, provide valuable operational insights, and help ensure efficient execution across a fast-paced, global technology environment.

• Support budgeting and forecasting activities, including tracking actuals, variance analysis, and financial reporting across CTO organizations.
• Manage procurement processes, including purchase order creation, approvals, compliance, and documentation retention.
• Partner with Finance and Accounting teams to support accounts payable activities, accruals, receiving processes, and vendor payments.
• Track project financials, operational metrics, and progress in collaboration with project teams and PMO stakeholders.
• Develop and maintain executive-level reporting that delivers insights into performance, risks, trends, and opportunities.
• Build strong partnerships with technology leaders and business stakeholders to drive alignment and operational excellence.
• Manage vendor relationships and support engagement tracking, contract administration, and service delivery oversight.
• Lead and support operational initiatives and special projects that improve business performance.
• Identify and implement process improvements that increase efficiency, transparency, and scalability.
• Ensure compliance with financial controls, policies, procedures, and governance requirements.

• Bachelor's degree in Finance, Accounting, Business Administration, Operations Management, or a related discipline.
• Strong knowledge of GAAP accounting principles and financial management practices.
• Experience managing budgets, forecasts, financial reporting, and variance analysis.
• Knowledge of procurement workflows, purchase orders, receiving, accruals, and accounts payable processes.
• Experience working with ERP systems supporting procurement, AP, general ledger, and financial reporting.
• Strong analytical and problem-solving skills with the ability to interpret data and provide actionable recommendations.
• Demonstrated success managing vendors, business partners, and cross-functional stakeholder relationships.
• Excellent communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization.
• Proven ability to manage multiple priorities and execute effectively in a fast-paced, evolving environment.
• Experience driving process improvement, operational efficiency, and business optimization initiatives.

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. Platform DIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit  or follow us on Linked In.

Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide first-line support by delivering rich connectivity for our customers. With new data centers coming online all the time, it's a rapidly changing technical environment where innovation and leadership are highly valued. We continually develop, deploy, and support critical networks and data services that drive business performance and improve experiences for customers around the globe.

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team that works together to understand…