VP Policy Development and Research

Join the team dedicated to providing affordable housing solutions across North Texas.

At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As the VP of Policy Development and Research, you play an important role in helping us fulfill this mission by supporting the development and execution of DHA's strategic priorities through advanced analytics, enterprise innovation, business transformation, and technology-enabled solutions.

• Flex Work: 4.5 or 4-Day Work Week
• Paid Time Off + 12 Paid Holidays
• Retirement Plan with 5% Employer Contribution & 457(b) Deferred Compensation Plan
• Tuition Reimbursement
• Employee Assistance Program:
  Financial, Legal, Mental Health and Counseling
• Medical, Dental and Vision Plans
• Section 125 Pre-Tax Cafeteria Plan
• Health Savings and Flexible Spending Accounts
• Term Life Insurance:
  Short- and Long-term Disability Plans

• Conducts complex quantitative and qualitative analyses to support executive decision-making, organizational strategy, and policy development.
• Develops analytical models, performance metrics, dashboards, forecasts, and executive reports using large and complex datasets.
• Identifies operational challenges, evaluates complex business environments, and develops innovative, data-driven recommendations to improve organizational performance and customer outcomes.
• Designs, implements, and optimizes enterprise business processes through workflow automation, business process redesign, and technology-enabled solutions.
• Supports the design, implementation, and continuous improvement of enterprise applications, including Customer Relationship Management (CRM) systems, business intelligence platforms, workflow automation, and other digital technologies.
• Collaborates with business stakeholders to gather requirements, evaluate business needs, and translate organizational objectives into scalable technology solutions.
• Develops functional requirements, process maps, workflows, solution designs, and implementation strategies for enterprise initiatives.
• Leads assigned enterprise technology, analytics, and business transformation projects from planning through implementation.
• Designs and administers organizational assessments, customer satisfaction surveys, program evaluations, and other research initiatives to support continuous improvement.
• Evaluates organizational performance using advanced analytics and develops recommendations based on measurable outcomes and industry best practices.
• Conducts research on emerging technologies, industry trends, and innovative practices to identify opportunities that support DHA's strategic objectives.
• Supports enterprise data governance by promoting data quality, reporting standards, and effective information management practices.
• Develops executive presentations, Board reports, white papers, policy analyses, and strategic recommendations.
• Presents analytical findings, project updates, and strategic recommendations to executive leadership, the Board of Commissioners, governmental agencies, community organizations, and external stakeholders.
• Collaborates with consultants, software vendors, governmental agencies, and strategic partners to support enterprise initiatives and technology implementations.
• Supports cross-functional collaboration by coordinating initiatives across multiple departments and facilitating organizational change.
• Maintains confidentiality of organizational, employee, and client information.

• Knowledge of DHA organization, operations, policies and procedures.
• A background in policy planning, public relations, journalism or legislative and/or intergovernmental affairs is essential;
• An understanding of issues relating to housing, transportation, health care, segregation and poverty in a large urban setting is essential
• Knowledge of Dallas and North Texas governmental structure and policy context and a firm grasp on local politics;
• Extensive knowledge of advanced quantitative and qualitative analytical techniques, research methodologies, and evidence-based decision-making.
• Strong understanding of enterprise business processes, organizational design, and business process optimization principles.
• Demonstrated ability to analyze complex business environments and develop innovative, technology-enabled solutions to address organizational challenges.
• Knowledge of enterprise application design, workflow…