AMER Sales Strategy and Operations Manager

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Equinix is seeking an AMER Sales Strategy & Operations Manager to own the forecasting infrastructure, data analytics, and operational reporting that power the region's revenue decisions. In this high-visibility role, you will sit at the intersection of data, process, and strategy - translating complex pipeline and performance signals into clear, executive-ready narratives that help AMER Sales Leaders act faster and more confidently.

You will be responsible for driving Clari and Salesforce excellence, enforcing the E.D.G.E. methodology, and partnering directly with Business Partners and regional Sales Leaders to build a more predictable, insight-driven revenue engine.

• Support the AMER regional forecast end-to-end: consolidate territory inputs into a single regional view, ensuring accuracy, consistency, and clear commentary on key drivers, risks, and opportunities by product and Data Center
• Develop and maintain executive-ready materials for leadership reviews, forecast discussions, planning cycles, and strategic updates
• Set and enforce forecasting governance across the AMER Sales Ops team: methodologies, assumptions, data standards, and review cadence
• Constructively challenge territory leaders' forecasts - identifying assumption gaps, outliers, and areas requiring further explanation
• Drive continuous improvement in forecast accuracy, comparability, and predictability through better process, analytics, and operating discipline
• Support pipeline hygiene initiatives, ensuring SFDC data quality underpins reliable forecast outputs

• Design, build, and maintain Salesforce reports and dashboards that give AMER Sales Leaders and Business Partners self-serve visibility into pipeline, performance, and forecast trends
• Enable Sales on available dashboard functionality - ensuring leaders and reps know how to use the tools built for them, reducing dependency on the Sales Ops team for routine lookups
• Monitor AMER performance metrics continuously; identify trends, risks, and opportunities across the revenue base and translate them into clear, actionable insights with direct revenue implications
• Present revenue performance and outlook to senior leadership with clarity, confidence, and a consistent point of view

• Act as a trusted advisor to AMER Business Partners and Sales Leaders on all elements of forecasting, reporting, and pipeline management - bringing proactive insight, not just reactive support
• Engage with Territory and Regional senior leadership on key strategic initiatives and programs; represent the AMER region with credibility and preparation
• Collaborate cross-functionally to ensure all CRO teams are aligned - including Marketing, Customer Success, Channel, Revenue Operations, Compensation, and Enablement
• Consult on the execution of the AMER E.D.G.E. Methodology and help operationalize at the territory level, working directly with Business Partners to embed the framework into daily operating rhythms

• Represent the AMER region in cross-functional programs and…