New Business Coordinator

New Business Coordinator

PHP Agency | Fountain Place | Downtown Dallas, TX

Paid Onsite Garage Parking + Fully Subsidized DART Access

Looking for a role where your attention to detail, problem-solving skills, and drive to deliver excellent service truly matter?

At PHP Agency, our New Business team plays a critical role in helping life insurance applications move from submission to approval with speed, accuracy, and exceptional service. We're seeking a highly organized, motivated New Business Coordinator who enjoys solving problems, building trusted relationships, and keeping business moving forward in a fast-paced, high-energy environment.

In this role, you'll work directly with insurance agents, carrier partners, and internal teams to support one of the most important parts of the business: helping families access meaningful financial protection solutions. If you take pride in owning details, communicating clearly, and making an impact behind the scenes, this could be the opportunity you've been looking for.

Founded in 2009, PHP Agency is one of the nation's fastest-growing financial marketing organizations, with more than 27,000 licensed agents across 49 states and Puerto Rico. Our agents have helped educate and serve over 450,000 American families with financial protection and retirement solutions. As a proud member of the Integrity Family of Companies, PHP is committed to growth, innovation, and delivering exceptional service experiences.

Our headquarters is located in the iconic Fountain Place skyscraper in the heart of Downtown Dallas, offering a modern, professional workplace with convenient access to the city's business, dining, and entertainment districts.

Paid onsite garage parking

Fully subsidized DART rail access

Convenient access via Akard Station and St. Paul Station just steps from the office

Walkable downtown location with nearby restaurants and amenities

As a New Business Coordinator, you'll serve as a trusted operational partner to insurance agents, carrier partners, and internal teams by helping applications move through the process accurately, efficiently, and with a strong service mindset.

· Review and process incoming life insurance applications for accuracy, completeness, and readiness for submission.

· Partner with agents and their teams to obtain missing information, resolve application issues, and keep cases moving forward.

· Serve as a professional point of contact through phone and email communication with agents, business partners, and internal teams.

· Enter, update, and manage application information within proprietary business systems with strong attention to detail.

· Submit applications and contracting paperwork to insurance carrier partners accurately and on time.

· Track and calculate recognition points associated with submitted applications.

· Collaborate with teammates, leadership, and cross-functional departments to improve workflow, service, and business outcomes.

· Support a high-volume, fast-paced operations environment while maintaining quality, urgency, and professionalism.

We're looking for professionals who are detail-oriented, service-minded, and comfortable managing multiple priorities in a dynamic operations environment. You are someone who enjoys being the person others can count on to follow through, solve problems, and keep important work moving.

· 1-2 years of experience in a processing, administrative, operations, or case management environment.

· Proven ability to meet productivity and quality standards in a fast-paced setting.

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