Senior Content Writer

** This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered.
**** Work locations:
** Dallas, TX;
Bothell, WAAt AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

The
** senior content writer
** is responsible for writing UX content for  and the myAT&T app, including e-commerce, account management, and chat flows for consumer audiences. This person may also create support content, including customer-facing articles and troubleshooting tools. The ideal candidate can turn technical and legal jargon into plain English while following our brand voice and accessibility guidelines.# Primary responsibilities
* Take content from concept to publication, implementing AT&T digital experience standards and business objectives.
* Review and collaborate on design wireframes and comps to deliver the best customer experiences.
* Ensure all content follows style guide, editorial, SEO, and accessibility guidelines as well as AT&T brand voice and tone.
* Support scrum teams and collaborate with designers, product managers, developers, business partners, and legal to regularly release new features.# Core competencies & requirements
* Bachelor's degree in English, communications, journalism, or equivalent experience.
* Portfolio of UX content that demonstrates an understanding of product design processes and showcases content decisions.
* Three to five years’ mid-level experience in UX writing or content design for a consumer audience, with some experience managing content projects independently.
* Two+ years’ experience in content strategy balancing user testing, industry research, and other analytics for marketing and business needs.
* Three to five years’ experience writing UX for digital spaces (e.g., e-commerce sales flows, mobile apps, support articles, account management flows).
* Exceptional collaboration skills and comfortable guiding stakeholders through customer journeys.
* Experience writing or editing microcopy, including error messages, button labels, or status messages.
* Strong attention to detail and a knack for communicating complex concepts clearly and concisely.
* Agile or development cycle experience (one+ year preferred).
* Experience with design tools (e.g., Figma, Sketch, or Adobe XD) and project management systems (e.g., Jira, Azure Dev Ops, or Workfront) a plus.
* Experience with conversation design a plus.

Our
** Senior Content Writer
** earns between $87,200 - $130,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
** Joining our team comes with amazing perks and benefits:
*** Medical/Dental/Vision coverage
* 401(k) plan
* Tuition reimbursement program
* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
* Paid Parental Leave
* Paid Caregiver Leave
* Additional sick leave beyond what state and local law require may be available but is unprotected
* Adoption Reimbursement
* Disability Benefits (short term and long term)
* Life and Accidental Death Insurance
* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
* Employee Assistance Programs (EAP)
* Extensive employee wellness programs
* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
* AT&T internet (and fiber where available) and AT&T phone

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.  Apply today!
** Weekly

Hours:

** 40
* * Time Type:
** Regular
*
* Location:

** Bothell, Washington, Dallas, Texas
** Salary Range:**$96,000.00 - $It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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