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Customer Experience Lead Community

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Smedley Group
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Lead - Growth & Community
A growing motor sport organization is seeking a Customer Experience Lead to enhance customer support and manage community interactions. The ideal candidate will have at least two years of experience in a customer-facing role, possess strong verbal and written communication skills, and be adept at managing expectations under pressure. This position involves interacting with customers via Hub Spot and contributing to local social media efforts, fostering relationships, and providing insights to improve services.
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