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Customer Service Rep Call Center / Support

Residential Call Center Lead & Scheduling Coach

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Blue Collar Services
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A residential services provider in Dallas is seeking a Call Center Manager responsible for leading the Customer Service Representative team. This role involves ensuring proper call handling, booking accuracy, and performance management. With a focus on maintaining a high booking rate and low cancellation rate, the ideal candidate should have over 3 years of relevant experience, strong coaching skills, and a background in home services.

The position promises a dynamic work environment with opportunities for performance-based bonuses.
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