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Customer Service Coordinator
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-02-21
Listing for:
TBD
Full Time
position Listed on 2026-02-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
This is a full-time, on-site role for a Customer Service Coordinator located in the Dallas-Fort Worth Metroplex. The Customer Service Coordinator will handle customer interactions, resolve customer concerns, ensure high levels of customer satisfaction, and maintain an exceptional customer experience. Daily tasks include responding to customer inquiries, providing support across multiple channels, handling complaints, and identifying opportunities for enhancing customer service processes.
Qualifications- Strong skills and experience in Customer Service, Customer Satisfaction, and Customer Support
- Proficiency in fostering a positive Customer Experience and addressing customer needs effectively
- Excellent Communication skills, both verbal and written
- Ability to multitask, prioritize work, and demonstrate problem-solving skills
- Strong organizational skills and attention to detail
- Proficiency with customer service software, CRM systems, or related tools is a plus
- Previous experience in a similar customer-facing role is preferred
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