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Technical Support

Senior Customer Support Workflow & Process Analyst

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Match
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading company in customer support solutions is seeking an energetic collaborator to optimize customer support programs. This role focuses on designing and improving workflows informed by operational insights, ensuring clarity for agent teams. The ideal candidate will have 3-5 years of experience in customer service and a strong ability to translate complex processes into user-friendly formats. This position offers a robust benefits package including medical, financial security, and generous parental leave.
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Position Requirements
10+ Years work experience
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