Customer Service Representative

Now Hiring! Customer Service Representative (CSR) – In‑Office Position

If you’re looking for a company that values professionalism, teamwork, and taking great care of both customers and employees, you’re in the right place. For more than 120 years,
Dallas Plumbing & Air Conditioning has provided dependable, high-quality service across the Dallas community. We’re proud of the reputation we’ve built—and even more proud of the supportive, growth‑minded culture we’ve created for our team.

If you’re an experienced Customer Service Representative who thrives in a fast‑paced call center environment and enjoys helping customers with care and confidence, we’d love to connect!

• Answer incoming calls, emails, and messages from customers
• Provide accurate information and assist with customer inquiries
• Resolve issues promptly and professionally
• Document interactions and update customer records
• Collaborate with team members and other departments as needed
• Follow company policies, procedures, and performance standards

• Previous customer service experience preferred, but not required
• Strong communication and problem‑solving skills
• Ability to multitask in a fast‑paced environment
• Comfortable working rotating weekend shifts
• Reliable, punctual, and team‑oriented
• Must be able to work on‑site each day

• Benefits package
• Competitive hourly pay
• Consistent weekly schedule
• Supportive team environment
• Opportunities for growth and training

Schedule: Monday–Friday with rotating weekend shifts
Compensation: $15–$20 per hour (based on experience)
Location: In‑office role

Please submit a copy of your resume for consideration.