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Technical Support HelpDesk/Support

Senior Customer Success Manager — SaaS ROI & Adoption

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Zinier
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology firm is seeking a Customer Success Manager to drive customer transformation and adoption of their platform. You will manage customer journeys from post-implementation through value delivery. This role requires 5-8 years in B2B SaaS with proven stakeholder orchestration skills. You will lead customer health monitoring, drive ROI through workshops, and navigate organizational complexities. This position is remote with occasional travel, making it essential to collaborate effectively with global teams.
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Position Requirements
10+ Years work experience
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