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Senior Optical Production Escalation Specialist

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: EssilorLuxottica
Full Time position
Listed on 2026-05-14
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading eyewear company is seeking a Sr Customer Care Specialist in Dallas, Texas. This role involves managing complex customer issues, coordinating with production, and ensuring efficient workflow in the optical lab. Candidates should have a bachelor's degree and significant experience in customer service and optical operations. The position offers opportunities for problem-solving and continuous improvement while contributing to overall customer satisfaction.
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Position Requirements
10+ Years work experience
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