Customer Service Rep 2nd Shift
Job in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-05-28
Listing for:
ProLogistix
Full Time
position Listed on 2026-05-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Client Relationship Manager
Job Description & How to Apply Below
Pro Logistix - - Responsibilities:
Monitor and respond to client communications in a timely manner;
Manage client orders, general inquiries, and complaints via phone and email;
Investigate and resolve order discrepancies, delivery issues, and service requests using web-based operations system;
Identify root causes of client concerns and communicate appropriate resolutions;
Verify that physical freight aligns with supporting documentation
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