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Contact Center Specialist - Onsite
Job in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-06-02
Listing for:
Baylor University Medical Center
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Respond to routine inquiries via inbound phone calls, emails, and electronic requests;
Provide accurate information and resolve issues for customers;
Coordinate immediate triage for emergent health situations;
Collaborate with providers, clinical staff, and other departments to meet patients' needs;
Document all customer contacts and accurately process documents to ensure optimal service
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