Customer Success Lead: Drive Adoption & Retention
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-06-14
Listing for:
CAE
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
CAE is seeking a Customer Success Lead in Dallas, Texas, to be responsible for ensuring customer satisfaction and retention for Pelesys digital training solutions. This role requires managing customer relationships and leading adoption initiatives while monitoring trends to ensure value realization.
The successful candidate will have experience in Customer Success within a B2B SaaS environment, strong stakeholder management skills, and a focus on outcomes and retention. Benefits include group insurance and a pension plan.
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