More jobs:
Strategic SaaS CSM II — Retention & Growth Leader
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-06-17
Listing for:
OpenGov
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Open Gov in Dallas is seeking a Customer Success Manager II to manage a portfolio of ~80 customers and drive retention through proactive account management. You will identify at-risk accounts, conduct executive business reviews, and act as the voice of the customer.
Successful candidates will have over 1.5 years in SaaS Customer Success, a passion for public service, and experience navigating renewal contracts. Open Gov offers a results-driven workplace with comprehensive benefits and flexible vacation policies.
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