Strategic Enterprise CS Leader
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-06-20
Listing for:
MongoDB
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
MongoDB is seeking a Senior Customer Success Manager in Dallas, Texas, responsible for maximizing customer lifetime value for Enterprise accounts. This role involves acting as a strategic connector, driving customer retention, and mentoring team members to elevate success. The ideal candidate has extensive experience in a technical customer-facing role and a strong capability to manage complex customer environments. You will also conduct business reviews and collaborate with internal teams to ensure customer success.
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