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Technical Support Customer Success Management

Senior SaaS Customer Success Manager - Freight Tech

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Highway
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Management
Job Description & How to Apply Below
A leading freight tech provider in Dallas is seeking a Customer Success Manager responsible for managing the full customer experience. The ideal candidate will have extensive SaaS customer success experience, particularly in account management and technical application oversight. Responsibilities include onboarding customers, ensuring retention, and conducting success reviews. This in-office role offers the opportunity to work with top-tier freight brokers and adapt solutions based on customer needs.
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Position Requirements
10+ Years work experience
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