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HelpDesk/Support Customer Service Rep CRM System

Hybrid IT Support & Client Success Specialist

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Satcon
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, CRM System
  • IT/Tech
    HelpDesk/Support, CRM System
Job Description & How to Apply Below
An IT consulting firm based in Dallas is seeking a Customer Support Representative to manage client relations and support requests in a hybrid work environment. This role involves assisting clients with ERP and BI solutions, gathering feedback for service improvement, and documenting interactions in a CRM. Candidates should have 1-3 years of experience in a customer-facing role and strong communication skills.

A Bachelor's degree is preferred, with a competitive salary and benefits offered.
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