CSR​/LOT ATTENDANT

Responsibilities

• Assist with office duties, including answering phones and emails.
• Assist customers with using pay stations or automated ticketing equipment, including obtaining receipts and processing credit card payments.
• Assist customers with locating vehicles.
• Direct customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
• Resolve customer requests, questions, and complaints.
• Patrol parking areas on a golf cart to prevent vehicle damage and theft.
• Actively look for ways to assist customers.

• Must be able to stand and walk up to 8 hours per shift.
• Must be able to speak clearly, distinctly, and effectively using tact and diplomacy.
• Experience dealing with irate customers and resolving customer issues and/or complaints.
• Outgoing and enthusiastic personality.
• Willingness to do whatever it takes to earn a “Thank You.”

• $17.00 Per Hour
• Flexible Spending Accounts for full‑time, eligible employees
• 401k
• Vacation/Sick for full‑time and part‑time employees
• Holiday for full‑time and part‑time employees

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email:  describing the accommodation.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.