Hotel Guest Services Specialist - Calls, Concierge & Upsell
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-07
Listing for:
Fairmont
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual
Job Description & How to Apply Below
Fairmont Dallas is seeking a Guest Relations representative to ensure guests' needs are met promptly and professionally. The role involves handling guest calls, resolving inquiries, and maintaining high service standards, aimed at providing a memorable experience for guests.
The ideal candidate will have a high school diploma, experience in guest relations, and strong organizational skills. Benefits include medical insurance, paid time off, and career development opportunities.
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