Customer Service Representative
Job in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-07-09
Listing for:
UnitedHealth Group
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Answer incoming phone calls from customers in a call center setting;
Resolve issues on the first call and navigate complex computer systems;
Research issues across multiple databases and coordinate with resources to resolve escalations;
Meet performance goals for efficiency, call quality, customer satisfaction, and attendance;
Document required information in computer systems
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