More jobs:
Call Center Workforce Planner
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-09
Listing for:
EssilorLuxottica
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support
Job Description & How to Apply Below
Essilor Luxottica is seeking a Workforce Planning Specialist in Dallas, Texas, to oversee real-time performance management in a call center environment. In this role, you will collaborate with Workforce Analysts to ensure alignment of staffing and operational plans, while monitoring key performance metrics and responding swiftly to any anomalies.
The ideal candidate will possess strong analytical skills, call center experience, and proficiency in Excel. Benefits include health care, retirement savings, and employee discounts.
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