Member Support Agent – Inbound Care & Solutions
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-10
Listing for:
Resource One Credit Union
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Resource One Credit Union is seeking a Contact Center Agent to be the first point of contact for members via phone and digital channels. The role emphasizes empathy, accurate information, and efficient issue resolution in a fast-paced environment.
You will promote products and services while maintaining confidentiality of financial data. Ideal candidates have strong communication skills, experience in customer service, and comfort with CRM systems.
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