Airline Passenger Assist

Job Description

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.

Benefit Information: ABM offers a comprehensive benefits package. For more information, visit ABM Employee Benefits | Front Line Team Members.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

• Follow safety precautions at all times while transporting passengers.
• Positive interpersonal interaction with passengers.
• Comply with all client and/or site security requirements and processes.
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
• Assist passengers with baggage retrieval and transport, if necessary.
• Coordinate assignments with dispatchers and gate agents, if necessary.
• Complete thorough incident reports.

Required:

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.
• No experience required; on-the-job training provided.

Preferred:

• One (1) year of customer service experience preferred.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

ABM participates in the U.S. Department of Homeland Security E‑Verify program. E‑Verify is an internet‑based system used to electronically confirm employment eligibility.