Bilingual Customer Advocate: Loss Mitigation & Claims
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-13
Listing for:
Two Harbors Investment Corp.
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Two Harbors Investment Corp. in Dallas, Texas is seeking a Bilingual Customer Service Specialist to advocate for customers aged 60+ in financial recovery. You will manage customer interactions with empathy, guiding them through delinquency and the claims process.
This role requires fluency in Spanish and English, strong judgment, and a customer service mindset. Collaborate with various business lines and ensure compliance in every step of the resolution process.
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